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Call Today 303-484-8237   |   8204 Park Meadows Dr, Suite A, Lone Tree, CO 80124   |  Voted Best AV Company in Colorado 2016 - 2019

                                         

 

 
 

Peace of mind for your technology

Support Plans    Benefits

Peace of mind for your technology

Support Plans

Benefits
technology support

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

 

 

Experience Our Benefits

remote repair

REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.

remote repair

APP CONTROL
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.

remote repair

24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.

remote repair

DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.

What we monitor

What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.

What we monitor
What we monitor

What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

BASIC SUPPORT

X

Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.

X

24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.

App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

X

Software and Firmware Updates
Network, control system, and lighting/shading control devices including Wi-Fi devices will be updated frequently to the latest software version.

X

Pre-Scheduled On-Site Technician Site Visits
Includes equipment, air-filter, rack, and projector cleaning.

$69.95/mo

 

SELECT THIS PLAN

ENHANCED PLAN

Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.

24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.

App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

X

Software and Firmware Updates
Network, control system, and lighting/shading control devices including Wi-Fi devices will be updated frequently to the latest software version.

X

Pre-Scheduled On-Site Technician Site Visits
Includes equipment, air-filter, rack, and projector cleaning.

$99.95/mo

 

SELECT THIS PLAN

CUSTOM PLAN

Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.

24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.

App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

Software and Firmware Updates
Network, control system, and lighting/shading control devices including Wi-Fi devices will be updated frequently to the latest software version.

Pre-Scheduled On-Site Technician Site Visits
Includes equipment, air-filter, rack, and projector cleaning.

*Reach out for quote

 

SELECT THIS PLAN