Maintenance Plans for Your Audio Video System

Once your integrated audio, video, automation, communication, collaboration or entertainment environment has been successfully implemented, the best way to protect your investment is with an onsite maintenance plan.

Make sure your system is working before the presentation.

Much like any vehicle, today’s electronics require proper maintenance to keep them tuned up and working as expected throughout their lifetime. Ensuring that the equipment is working properly is easier than ever through regular maintenance and new technology systems for commercial electronics. Similar to On-Star, our system monitoring program keeps your system in tip top shape, ensuring that when it is time to make your  presentation or host your meeting, it will be a worry-free experience that makes exactly the impression you want to make.

System Monitoring Program Benefits

The benefits of an audio visual maintenance plan with Logic Integration include:

• A decrease in service problems or site visits
• Longer product life
• Reduced cost of ownership
• Worry-free system with Operation Preventative Maintenance - providing 24 x 7 monitoring of critical components.
• Unlimited telephone technical support
• Guaranteed response times
• Remote access/remote support using Go To Meeting or similar online meeting technology
• A technician will open a trouble ticket and track the service issue until it has been fully resolved
• Fast shipping on parts
• A certified technician will arrive onsite next business day (if need is determined by 2:00PM)
• 1-2 onsite preventative maintenance and system review, calibration, and cleaning visits per year upon customer request.

Realize a greater peace of mind by receiving comprehensive operational support for all aspects of your AV collaboration environment through a single, dedicated support team with Logic Integration's Worry-Free Maintenance and Preventative Maintenance Program.